Business Phone Systems: Using the Power of Cloud Technology

Modern business often occurs on the move. Gone are the days when staff would spend hours sitting behind a desk. Staff from many companies now spend a lot of their time out of the office meeting clients or checking on the production of products. It is important that the phone system in your office is set up to deal with this new way of working and the easiest way to do this is to use cloud technology. Below is a guide to some of the things you should consider when modifying your business telephone system.

Cloud-based phone system

In recent years, use of cloud-based computing has revolutionised how documents and files are stored and shared. However, now the power of the cloud is being used to provide a phone service which is fit for the 21st century. When using a cloud-based phone system, users calls are connected to the cloud server which then transmits voice and image data via the internet to the other person's phone. Using a cloud-based system is low cost, and it allows your staff to call each other with ease when they are out in the field. Many cloud-based phone systems also facilitate the transfer of data which means that your staff will also be able to send large files to each other.

Company smartphones

If you do decide to install a cloud-based phone system in your office, you should invest in company smartphones for your staff. While many of your staff will already own their own smartphones, you should discourage them from using them to dial into the company cloud. While it is highly likely that the cloud will be able to deal with a range of different smartphones and their operating systems, using different handsets can occasionally create problems. Using standard company smartphones helps to avoid this issue. The use of privately owned smartphones can also create a security risk as it increases the chance that a virus or piece of malware will be transferred onto the cloud server. If you would like advice about the best type of company smartphone for your staff, you should contact a phone service today.

Video conferencing 

When deciding to implement a cloud-based communication system in your office, you should ensure that it is compatible with any video conferencing equipment or software which you currently use. Some older types of video conferencing software and equipment may need to be upgraded or updated by a phone service contractor. 

If you would like further advice, you should get in touch with your local phone service.